Privacy Policy
Effective Date: January 15, 2024
NetVault Gaming takes your privacy seriously. This policy explains what data we collect, why we need it, and how we protect it. No legal jargon - just straight answers.
What Information We Collect
When you use our platform, we collect:
- Account data: Business name, contact info, billing details
- Technical data: IP addresses, browser type, session logs
- Usage metrics: Platform performance, feature adoption, API calls
- Player data (on your behalf): KYC verification, transaction records, gameplay patterns
We don't collect personal browsing history outside our platform. We don't sell your data. Period.
How We Use Your Information
Your data serves three purposes:
- Service delivery: Running your casino operations, processing transactions, maintaining uptime
- Compliance: Meeting AML/KYC requirements, audit trails, regulatory reporting
- Platform improvement: Bug fixes, performance optimization, feature development
We analyze aggregated data to improve our software. Individual operator data stays siloed - your competitors never see your numbers.
Data Security Measures
Here's how we protect your information:
- 256-bit AES encryption for data at rest
- TLS 1.3 for all data in transit
- SOC 2 Type II certified infrastructure
- Role-based access controls (your team sees only what they need)
- Daily encrypted backups with 30-day retention
- Annual third-party penetration testing
We maintain separate environments for production and testing. Your live player data never touches development systems.
Third-Party Sharing
We share data only when legally required or operationally necessary:
- Payment processors: Transaction data for deposits/withdrawals
- KYC providers: Identity verification (with your explicit consent)
- Regulators: Compliance audits, license requirements
- Cloud infrastructure: AWS hosting (GDPR-compliant data centers)
All third parties sign strict NDAs and data processing agreements. No marketing partners. No data brokers.
Your Data Rights
You control your information:
- Access: Request copies of data we hold
- Correction: Update inaccurate information
- Deletion: Remove data after contract termination (subject to legal retention requirements)
- Portability: Export your data in standard formats
Contact [email protected] for data requests. We respond within 72 hours.
Cookie Policy
We use essential cookies for platform functionality - session management, security, load balancing. No tracking cookies. No ad networks.
Analytics cookies (Google Analytics) can be disabled in your account settings without affecting platform performance.
Policy Updates
We update this policy when regulations change or we add new features. Material changes trigger email notifications 30 days before taking effect.
Version history available at netvaultgaming.com/privacy-archive.
Contact & Complaints
Questions about your data? Reach our privacy team:
Email: [email protected]
Mail: NetVault Gaming Privacy Office, 2400 Las Vegas Blvd S, Las Vegas, NV 89104
Phone: +1 (702) 555-0199 (Mon-Fri, 9am-6pm PST)
For EU data subjects: You have the right to lodge complaints with your local Data Protection Authority.
NetVault Gaming
Privacy Policy
Effective Date: January 15, 2024
NetVault Gaming takes your privacy seriously. This policy explains what data we collect, why we need it, and how we protect it. No legal jargon - just straight answers.
What Information We Collect
When you use our platform, we collect:
We don't collect personal browsing history outside our platform. We don't sell your data. Period.
How We Use Your Information
Your data serves three purposes:
We analyze aggregated data to improve our software. Individual operator data stays siloed - your competitors never see your numbers.
Data Security Measures
Here's how we protect your information:
We maintain separate environments for production and testing. Your live player data never touches development systems.
Third-Party Sharing
We share data only when legally required or operationally necessary:
All third parties sign strict NDAs and data processing agreements. No marketing partners. No data brokers.
Your Data Rights
You control your information:
Contact [email protected] for data requests. We respond within 72 hours.
Cookie Policy
We use essential cookies for platform functionality - session management, security, load balancing. No tracking cookies. No ad networks.
Analytics cookies (Google Analytics) can be disabled in your account settings without affecting platform performance.
Policy Updates
We update this policy when regulations change or we add new features. Material changes trigger email notifications 30 days before taking effect.
Version history available at netvaultgaming.com/privacy-archive.
Contact & Complaints
Questions about your data? Reach our privacy team:
Email: [email protected]
Mail: NetVault Gaming Privacy Office, 2400 Las Vegas Blvd S, Las Vegas, NV 89104
Phone: +1 (702) 555-0199 (Mon-Fri, 9am-6pm PST)
For EU data subjects: You have the right to lodge complaints with your local Data Protection Authority.